Privacy Policy
Effective Date: September 18, 2026
1. Introduction
Clear Beauty Medical Aesthetics (“Clear Beauty,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal information and personal health information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, online booking system, consultations, treatments, and other interactions with our clinic. We operate in Windsor, Ontario, Canada, and seek to comply with applicable privacy legislation, including Ontario’s Personal Health Information Protection Act (PHIPA), Canada’s Anti-Spam Legislation (CASL), and other applicable laws.
2. Information We Collect
We may collect personal and contact information such as your name, telephone number, email address, appointment details, and billing or payment-related information. We may also collect medical and health information, including medical history, relevant health conditions, allergies, medications, previous aesthetic treatments, consultation notes, treatment records, before-and-after photographs, consent forms, and treatment documentation. Website and technical information may include IP address, browser and device information, website usage information, cookies, and analytics information.
3. How We Collect Information
We collect information through Jane App online appointment booking; medical history and consultation forms submitted through our booking system; in-person and online consultations; appointment communications and follow-up interactions; Square payment and deposit transactions; and our website, including Google Analytics and Meta Pixel where implemented. We aim to collect only information reasonably necessary for the purposes identified and permitted by applicable law.
4. How We Use Your Information
Your information may be used to schedule and manage appointments through Jane App; review medical history and assess treatment suitability; provide safe and appropriate aesthetic treatments; maintain accurate clinical and treatment records; send appointment confirmations, reminders, and follow-up communications; process payments and deposits through Square; respond to questions and requests; improve our website, services, and customer experience; send promotional communications where legally permitted and with required consent; and meet legal, professional, regulatory, and recordkeeping obligations. Personal health information will be collected, used, and disclosed only as permitted or required by applicable law.
5. Third-Party Service Providers
We use third-party service providers to support our operations. Jane App is used for online appointment booking, medical history forms, and electronic client records. Square is used for online payments and deposits. Google Analytics is used for website analytics and performance measurement. Meta Pixel is used for website tracking and marketing measurement. These providers may process information
according to their own privacy policies and contractual arrangements. We take reasonable steps to ensure that information is handled appropriately and that service providers receive only the information necessary for their authorized purposes. We will not intentionally send medical history, treatment details, or other sensitive health information to advertising platforms through website tracking tools.
6. Consent
We obtain consent for the collection, use, and disclosure of personal information and personal health information as required by applicable law. Where express consent is required, we will obtain it before proceeding. You may withdraw consent where permitted by law. Withdrawal may affect our ability to provide certain services, and does not necessarily affect uses or disclosures already authorized or otherwise permitted or required by law.
7. Before-and-After Photographs
Before-and-after photographs may be collected for clinical documentation, treatment monitoring, and recordkeeping. Marketing photographs require separate, appropriate consent. Where you provide consent for marketing use, we will explain the intended purposes and channels, such as our website or social media. Declining marketing photography consent will not affect your access to treatment. You may request information about how your photographs are used and ask questions about withdrawing consent, subject to applicable legal limitations.
8. Appointment Reminders and Marketing
We may use Jane App or associated communication services to send appointment confirmations, reminders, and treatment-related messages. Promotional emails and text messages will be sent in accordance with applicable consent and unsubscribe requirements. Appointment reminders are separate from promotional communications. You may opt out of marketing messages without necessarily opting out of necessary appointment communications.
9. Cookies and Analytics
Our website uses or may use Google Analytics and Meta Pixel to understand website traffic, measure marketing performance, and improve our services. These technologies may collect information such as browser details, IP address, website activity, and other technical or usage information, depending on their configuration. We will take reasonable steps to configure tracking tools to reduce unnecessary collection of personal information and prevent transmission of sensitive medical information. We encourage you to review the relevant third-party privacy policies and available cookie controls.
10. Payment Information
Online payments and deposits may be processed through Square. Payment information may be collected and processed by Square in accordance with its applicable privacy and security practices. We do not intend to retain complete payment card details in our own systems unless necessary and legally permitted.
11. Protection and Security
We take reasonable administrative, technical, and physical safeguards to protect personal information and personal health information against unauthorized access, use, disclosure, loss, theft, alteration, or destruction. These measures may include restricted access to records, secure electronic systems,
password protection, and confidentiality practices. No electronic system or method of transmission can be guaranteed to be completely secure.
12. Retention of Information
We retain information only as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, professional, regulatory, and recordkeeping obligations. Medical and treatment records will be retained and securely disposed of in accordance with applicable requirements and our record retention policies.
13. Your Privacy Rights
Subject to applicable legal exceptions, you may have the right to request access to your personal information and personal health information; request corrections to inaccurate or incomplete information; ask questions about our privacy practices; withdraw consent where legally permitted; and submit a privacy concern or complaint. Requests may be made using the contact information below.
14. Privacy Breaches
If a privacy breach occurs, we will take reasonable steps to contain and investigate the incident, assess the risks, and respond in accordance with applicable legal and regulatory requirements, including required notifications.
15. Third-Party Websites
Our website may contain links to external websites, including social media platforms, booking services, and payment providers. We are not responsible for the privacy practices or security of third-party websites. We encourage you to review their privacy policies.
16. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, practices, or applicable laws. The updated policy will be posted on our website with a revised effective date.
17. Contact Us
Clear Beauty Medical Aesthetics
3395 Howard Ave.
Windsor, Ontario N9E 3N6
Phone: 226-346-0089
Website: clearbeautymedicalaesthetics.com
Privacy Email: clearbeautymedicalaesthetics@outlook.com
For privacy inquiries, requests for access or correction, or concerns about how your information is handled, please contact us using the email above.
Important: This document is a customized draft for website use and should be reviewed by a qualified Ontario privacy lawyer or privacy professional before publication. Confirm that the policy accurately reflects your current Jane App, Square, Google Analytics, Meta Pixel, and communications configurations.